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Emails sent to coordinators

Understand the different types of emails coordinators may receive when an employee signs up for or participates in an initiative.

Updated over 6 months ago

🎯 Purpose of this article

This article outlines the different emails automatically sent to coordinators when an employee commits to an initiative. It helps associations better understand the key steps in managing registrations.

📩 Summary tables of emails sent to coordinators

1. Registration for an initiative with period

Field

Details

Recipient

Coordinator

Registration status

Application / Discussion

Initiative type

Period (no time slots)

Time tracking

Yes or no

Workflow

Simplified / Detailed / Hybrid

Trigger

The employee clicks on "I commit" but has not selected any date or period yet

Email content

- Initiative title reminder
- Volunteer’s contact information

2. Invitation to confirm the dates

Field

Details

Recipient

Coordinator

Registration status

Date(s) to validate

Initiative type

With or without time slots

Time tracking

Yes or no

Workflow

Simplified / Detailed / Hybrid

Trigger

- The employee commits to an initiative with predefined slots or period
- Or the employee suggest a date for a to-be-scheduled initiative

Email content

- Initiative title and selected date(s)
- Volunteer’s contact information

3. Initiative reminder – 7 days before

Field

Details

Recipient

Coordinator

Registration status

In progress

Initiative type

With or without time slots

Time tracking

Yes or no

Workflow

Simplified / Detailed / Hybrid

Trigger

7 days before the initiative starts

Email content

- Initiative title and dates
- Volunteer’s contact information

4. Participation attestation

Field

Details

Recipient

Coordinator

Registration status

Awaiting confirmation

Initiative type

With or without time slots

Time tracking

Yes or no

Workflow

Simplified / Detailed / Hybrid

Trigger

7 days after the initiative starts (to prompt the certificate of participation)

Email content

- Initiative title and dates
- Volunteer’s contact information

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