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Emails sent to employees

Understand the different emails employees may receive throughout their registration and participation in an initiative.

Updated over 6 months ago

🎯 Purpose of this article

This article describes the automatic emails sent to employees, depending on their registration status, the type of initiative, and the validation settings. It helps clarify when and why each email is triggered.

📩 Summary tables of emails sent to employees

1. Registration confirmation

Field

Details

Recipient

Employee

Registration status

Application / Exchange / Dates to validate

Initiative type

With or without dates

Time tracking

Yes / No

Workflow

Simplified / Detailed / Hybrid

Trigger

As soon as the employee clicks "I commit"

Email content

- Initiative title and date(s) (if set by the association)
- Custom content (editable by the association)

2. Registration reminder (initiative without dates)

Field

Details

Recipient

Employee

Registration status

Application / Exchange

Initiative type

Without dates

Time tracking

Yes / No

Workflow

Simplified / Detailed / Hybrid

Trigger

1 month after registration with no date added, then monthly until a date is added

Email content

- Contact the coordinator button
- Start the initiative button
- Link to unsubscribe

3. Manager approval request

Field

Details

Recipient

Employee

Registration status

Pending manager approval

Initiative type

With or without dates

Time tracking

Yes

Workflow

Simplified / Detailed / Hybrid
Manager validation enabled

Trigger

Once the initiative is approved by the coordinator

Email content

- Title and date(s) of the initiative
- Coordinator contact details

4. Registration approved

Field

Details

Recipient

Employee

Registration status

In progress

Initiative type

With or without dates

Time tracking

Yes / No

Workflow

Simplified / Detailed / Hybrid

Trigger

Once the coordinator and manager approve (if required), or immediately if auto-approved

Email content

- Google Calendar invite (if dates)
- Initiative date(s) and location
- Coordinator contact details

5. Registration rejected by the coordinator

Field

Details

Recipient

Employee

Registration status

Cancelled / Rejected

Initiative type

With or without dates

Time tracking

Yes / No

Workflow

Simplified / Detailed / Hybrid

Trigger

If the registration is rejected by the association or the coordinator

Email content

- Initiative title and date(s)
- Link back to the platform

6. Registration rejected by the manager

Field

Details

Recipient

Employee

Registration status

Cancelled / Rejected

Initiative type

With or without dates

Time tracking

Yes

Workflow

Simplified / Detailed / Hybrid
Manager validation enabled

Trigger

If the manager rejects the registration

Email content

- Date(s) and location of the initiative
- Coordinator contact details

7. Initiative cancelled by the association

Field

Details

Recipient

Employee

Registration status

Cancelled / Rejected

Initiative type

With or without dates

Time tracking

Yes / No

Workflow

Simplified / Detailed / Hybrid

Trigger

If the initiative is cancelled by the association

Email content

- Initiative title and date(s)
- Custom message from the association
- Link back to the platform

8. Initiative reminder

Field

Details

Recipient

Employee

Registration status

In progress

Initiative type

With or without dates

Time tracking

Yes / No

Workflow

Simplified / Detailed / Hybrid

Trigger

7 days and 1 day before the start of the initiative

Email content

- Date(s) and location of the initiative
- Coordinator contact details

9. End of initiative

Field

Details

Recipient

Employee

Registration status

Awaiting confirmation

Initiative type

With or without dates

Time tracking

Yes / No

Workflow

Simplified / Detailed / Hybrid

Trigger

As soon as the initiative ends

Email content

- Confirm and evaluate the initiative button

10. Satisfaction survey reminder

Field

Details

Recipient

Employee

Registration status

Participated

Initiative type

With or without dates

Time tracking

Yes / No

Workflow

Simplified / Detailed / Hybrid

Trigger

When an admin or program coordinator clicks "Remind the employee" in the registration follow-up

Email content

- Initiative reminder
- Confirm and evaluate button

11. Follow-up on ongoing initiative (no new dates)

Field

Details

Recipient

Employee

Registration status

Application / Exchange

Initiative type

Without dates

Time tracking

Yes / No

Workflow

Simplified / Detailed / Hybrid

Trigger

6 months after registration if the employee marked the initiative as ongoing but did not add new dates

Email content

- End the initiative button
- Add new dates button

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