This article guides you through handling registrations with the Awaiting manager’s approval status: resend the request, update the manager’s details, or bypass validation when allowed.

• You must have an administrator role
• You must have access to the Volunteers section in the admin area
• To approve or reject on behalf of the manager, your partnership with the association must allow you to create initiatives on its behalf

When a volunteer's registration is at the Awaiting manager’s approval stage, several actions are available to company admins :

With one click, an automatic email is resent to the address entered by the volunteer during registration.
Make sure the email hasn’t ended up in the manager’s spam folder.
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Click Contact the manager to send a personalized message directly from your own mailbox.
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If the email address is incorrect or the listed manager is not the right contact, you can edit it and resend the request to a new contact.

If the manager does not respond, and if your partnership with the association allows it, you may bypass the manager’s validation to move the registration forward.

Steps:

The registration will then switch to either In progress or Rejected, depending on your choice.