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The mentoring journey

Create and manage a mentoring initiative, understand registration statuses, and follow the volunteer’s experience.

Updated over 6 months ago

🎯 Purpose of this article

This article guides you through creating and managing a mentoring initiative. It helps you track registrations and statuses, understand the volunteer experience, and make the most of available data in your exports.

🧭 Understanding mentoring registration statuses

Status

Description

Good to know

Application / Exchange

The volunteer has signed up for the initiative and must initiate a conversation with the coordinator. If tasks are assigned, the volunteer is responsible for completing them.

- Coordinators validate the application only once.

- Once validated, they no longer need to take action when the volunteer adds their engagement dates.

Search for a mentee

The coordinator has validated the application and is now looking for a mentee that matches the volunteer’s profile. The volunteer enters this information via their dashboard once a mentee is found.

- A monthly reminder email is sent to the volunteer to check if they’ve found a mentee.

- The volunteer must enter the engagement period in their dashboard.

Waiting for manager validation

Depending on your company’s configuration, the volunteer’s manager may be required to approve the entered dates or mentoring period.

- This step is optional and only appears if configured by your company.

In progress

The volunteer is actively engaged in a mentoring initiative. They receive a quarterly email inviting them to reflect on their experience and a summary of their engagement dates, which they can update.

- Volunteers can add new dates or indicate the mission has ended directly from the email or dashboard.

Awaiting confirmation(mission completed!)

The mentoring initiative is over. The volunteer is invited to confirm their participation. Confirmation can also be submitted by the partner organization.

- This is the final step in the mentoring journey.

- Confirmation ensures the mission is officially marked as completed in the system.

💡 Good to know

Registrations with the status Application and discussion and Search for a mentee do not appear in the Initiatives - Participation dates follow-up export, which lists all specific participation dates. However, they are included in the Initiatives - Registrations follow-up export.

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